Warranty and Delivery Conditions
Limited Warranty
LIFETIME LIMITED WARRANTY
For the lifetime of your power chair from the date of purchase, Quantum will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Quantum to be defective in material and/or workmanship:
Structural frame components, including:
• Main frame
• Fixed-position seat post
ONE-YEAR LIMITED WARRANTY
For one (1) year from the date of purchase, Quantum will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Quantum to be defective in material and/or workmanship:
Electronic components, including:
• Charger assembly
• Controller
• Joystick
Main frame assemblies, including:
• Metal seat framing
Other components, including:
• Electrical harnesses
• Motor/gearbox assembly
• Power seat actuator
• Accessories
• Anti-tip forks
• Front riggings
• Caster forks
• Front rigging mounting brackets
• Caster beam
SIX-MONTH LIMITED WARRANTY
For six (6) months from the date of purchase, Quantum will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Quantum to be defective in material and/or workmanship:
• Bearings and bushings
BATTERIES
Quantum batteries are covered by a separate 12-month warranty from the initial date of invoice. Quantum will replace batteries supplied by Quantum if found to be defective by an authorized Quantum Provider.
Note: Gradual deterioration in performance of batteries due to being left in a discharged state, left in cold conditions for long periods of time, or worn out through heavy use are not covered.
LIMITED WARRANTY EXCLUSIONS
The limited warranties listed above do not extend to those items which may require replacement due to normal wear and tear, including:
• ABS plastic shrouds
• Motor brushes
• Upholstery and seating
• Brake pads
• Tires and tubes
• Fuses/bulbs
• Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized in advance by Quantum
• Repairs and/or modifications made to any part unless specifically authorized by Quantum
Exclusions also include components with damage caused by:
• Contamination
• Abuse, misuse, accident, or negligence
• Battery fluid spillage or leakage
• Commercial use or use other than normal
• Improper operation, maintenance, or storage
• Acts of God or Nature
SERVICE CHECKS AND WARRANTY SERVICE
Warranty service must be performed by a Quantum Rehab Provider.* Do not return faulty parts to Quantum without prior written authorization. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the purchaser.*
Failure to follow the instructions, warnings, and notes in the owner’s manual and those located on your Quantum product can result in personal injury or product damage and will void Quantum’s product warranty.
There is no other express warranty.
IMPLIED WARRANTIES
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of purchase. Any and all other implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
The limited warranties above give you specific rights, and you may also have other rights which vary from state to state. These may include, but are not limited to, additional warranties that may not be limited or excluded by a manufacturer and rejection of exclusions for incidental or consequential damages.
*To the extent consistent with applicable state law.