Warranty and Delivery Conditions

Limited Warranty

LIFETIME LIMITED WARRANTY

For the lifetime of your power chair from the date of purchase, Quantum will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Quantum to be defective in material and/or workmanship:
Structural frame components, including:
• Main frame
• Fixed-position seat post

ONE-YEAR LIMITED WARRANTY

For one (1) year from the date of purchase, Quantum will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Quantum to be defective in material and/or workmanship:
Electronic components, including:
• Charger assembly
• Controller
• Joystick

Main frame assemblies, including:
• Metal seat framing

Other components, including:
• Electrical harnesses
• Motor/gearbox assembly
• Power seat actuator
• Accessories
• Anti-tip forks
• Front riggings
• Caster forks
• Front rigging mounting brackets
• Caster beam

SIX-MONTH LIMITED WARRANTY

For six (6) months from the date of purchase, Quantum will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Quantum to be defective in material and/or workmanship:
• Bearings and bushings

BATTERIES

Quantum batteries are covered by a separate 12-month warranty from the initial date of invoice. Quantum will replace batteries supplied by Quantum if found to be defective by an authorized Quantum Provider.
Note: Gradual deterioration in performance of batteries due to being left in a discharged state, left in cold conditions for long periods of time, or worn out through heavy use are not covered.

LIMITED WARRANTY EXCLUSIONS

The limited warranties listed above do not extend to those items which may require replacement due to normal wear and tear, including:
• ABS plastic shrouds
• Motor brushes
• Upholstery and seating
• Brake pads
• Tires and tubes
• Fuses/bulbs
• Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized in advance by Quantum
• Repairs and/or modifications made to any part unless specifically authorized by Quantum

Exclusions also include components with damage caused by:
• Contamination
• Abuse, misuse, accident, or negligence
• Battery fluid spillage or leakage
• Commercial use or use other than normal
• Improper operation, maintenance, or storage
• Acts of God or Nature

SERVICE CHECKS AND WARRANTY SERVICE

Warranty service must be performed by a Quantum Rehab Provider.* Do not return faulty parts to Quantum without prior written authorization. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the purchaser.*
Failure to follow the instructions, warnings, and notes in the owner’s manual and those located on your Quantum product can result in personal injury or product damage and will void Quantum’s product warranty.
There is no other express warranty.

IMPLIED WARRANTIES

Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of purchase. Any and all other implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
The limited warranties above give you specific rights, and you may also have other rights which vary from state to state. These may include, but are not limited to, additional warranties that may not be limited or excluded by a manufacturer and rejection of exclusions for incidental or consequential damages.
*To the extent consistent with applicable state law.