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Let’s see if we can help you with the answer directly
Have questions? You might find the answers here. If you can’t find what you’re looking for, feel free to contact us at info@prideeurope.nl. For inquiries about warranty, service, delivery times, item numbers, or spare parts, please reach out directly to your dealer.
How often do I need to charge the batteries on my power chair?
How often you need to charge the batteries for your power chair is determined by how often you use it.
If you use your product daily, charge its batteries as soon as you finish using it for the day. We recommend charging your product’s batteries for at least 8 to 14 hours after daily use. If you use your product less frequently, we recommend charging the batteries 8-14 hours twice a week for a maintenance charge. We do not recommend charging the batteries for longer than 14 hours. Refer to the manual supplied with the battery charger for charging instructions.
How do I get parts?
If you need replacement parts, new tires or new batteries, contact your authorized Quantum provider. They will order the parts for you and install them on your power chair.
Am I covered under warranty if I’m not the original owner of the product?
Warranties for Quantum products only apply to the original owner of the product and are not transferrable.
Where can I find my serial number?
The serial number for your power chair begins with the letter J and is found on the back of the base of your power chair. Remove the rear shroud and look for a white barcode sticker on the back of the base.
If you have iLevel power adjustable seat height, you can also look for the seating system serial number, which is found by looking up directly under the seat pan. This number begins with a Y and is 14 digits long. You may also find your serial number written on the inside cover of your product’s owner’s manual.
Explore our product range
Ride with freedom
Power Chairs
When it comes to complex rehab mobility, Quantum power chairs are in a class of their own. With a variety of models designed to meet different needs, there is a Quantum chair for every user. From the ultra-narrow Edge 3 Stretto for tight spaces to the versatile 4Front 2 and Q6 Edge 2.0, you are sure to find the perfect chair to enhance comfort, independence, and daily functionality.
Customize your ride
Accessories
Quantum’s wide range of accessories ensures that your power chair fits your lifestyle perfectly. From advanced seating and positioning systems to practical items like fender lights, backup cameras, and Bluetooth connectivity, every accessory is designed to enhance your mobility experience.
