Find a dealer near you
Enter your location to discover certified Quantum Rehab dealers near you.
Store locator
Got questions?
Let’s see if we can help you with the answer directly
Have questions? You might find the answers here. If you can’t find what you’re looking for, feel free to contact us at info@prideeurope.nl. For inquiries about warranty, service, delivery times, item numbers, or spare parts, please reach out directly to your dealer.
How do I get parts?
If you need replacement parts, new tires or new batteries, contact your authorized Quantum provider. They will order the parts for you and install them on your power chair.
Where do I tighten my joystick to the chair?
If you do not have a receiver block (usually you do not with a captain’s seat), tighten the setscrew on the controller bracket. Then tighten the setscrew on the armrest your joystick is located next to.
If you do have a receiver block (usually you do with a rehab seat), open the lever, turn the lever to tighten it, and then close the lever.
How often do I need to charge the batteries on my power chair?
How often you need to charge the batteries for your power chair is determined by how often you use it.
If you use your product daily, charge its batteries as soon as you finish using it for the day. We recommend charging your product’s batteries for at least 8 to 14 hours after daily use. If you use your product less frequently, we recommend charging the batteries 8-14 hours twice a week for a maintenance charge. We do not recommend charging the batteries for longer than 14 hours. Refer to the manual supplied with the battery charger for charging instructions.
Can I use my equipment in the rain/snow/water?
Direct or prolonged exposure to water or dampness could cause your product to malfunction electronically and mechanically. Water can cause electrical components to corrode and the unit’s frame to rust. Also, if your product is exposed to these conditions, it may affect the status of your product’s warranty. Your power chair should be examined periodically for signs of corrosion caused by water exposure, bodily fluid exposure, or incontinence. Damaged components should be replaced or treated immediately.
If your power chair comes into contact with water:
- Dry your device as thoroughly as possible with a towel.
- Allow the product to sit in a warm, dry place for 12 hours to allow unseen water to evaporate.
- Check the joystick operation and the brakes before using your device again
- If any inconsistencies are found, take your product to your authorized Quantum provider
Mobility devices that are frequently exposed to sources of liquid, such as incontinence, should be inspected often for corrosion, and electronic components may need to be replaced frequently. If your product is exposed to these conditions, it may affect the status of your product’s warranty.
Explore our product range
Ride with freedom
Power Chairs
When it comes to complex rehab mobility, Quantum power chairs are in a class of their own. With a variety of models designed to meet different needs, there is a Quantum chair for every user. From the ultra-narrow Edge 3 Stretto for tight spaces to the versatile 4Front 2 and Q6 Edge 2.0, you are sure to find the perfect chair to enhance comfort, independence, and daily functionality.
Customize your ride
Accessories
Quantum’s wide range of accessories ensures that your power chair fits your lifestyle perfectly. From advanced seating and positioning systems to practical items like fender lights, backup cameras, and Bluetooth connectivity, every accessory is designed to enhance your mobility experience.
