Most frequently asked questions
Everything you need to know
How do I get new parts?
If you need replacement parts, new tires or new batteries, contact your authorized Quantum provider. They will order the parts for you and install them on your power chair!
What if my power chair gets wet?
Your power chair, like most electrical equipment, is susceptible to damage from the elements. Avoid damp areas of any kind. Should your power chair come into contact with water:
- Thoroughly dry with a towel as soon as possible;
- Allow your power chair to sit in a warm, dry place for 12 hours to allow unseen water to evaporate;
- Check the operation of the joystick and the brakes before using your electric wheelchair again;
- If you find any inconsistencies, take your power wheelchair to your provider.
How often do I need to charge the batteries?
Download our product brochure here to get an overview of our current product range!